welcome to czenniehaul!

✦ LATE CHARGES
There will be no charge for late payment as long as the seller is notified that your payment will be delayed and ask for dop extension. Failing to do so will subject to automatic cancellation of your order/s (with fee).✦ CANCELLATION FEE
A penalty of 50% of the item’s price will be charged for cancellation of orders.✦ PACKAGING FEE
standard rates for packaging :
» ₱20 for light items such as photocards and other paper merch (toploader, cardboard sandwich, corrugated box, bubblewrap)
» ₱30 for heavy items such as albums and photobooks (cardboard sandwich, corrugated box, bubblewrap)✦ PROOF OF PAYMENT
Always send your proof of payment via payment form attached to the order invoice. No proof of payment = unpaid.✦ FOR SHOPEE CHECKOUT
Please know the risk that comes with using SCO as Your mode of delivery. The seller will not be held liable to any damages/loss of parcel incurred by the courier. Use sco at your own risk.✦ NO RUSH SHIPPING
Regular shipping schedule:
» wednesday for orders booked/checked out from saturday to tuesday
» saturday for orders booked/checked out from wednesday to friday.
ps: delay in shipping is possible under certain circumstances (ex. seller’s prior commitments, emergency situations, et. al) but rest assured that these delays will be informed to the buyers ahead of time.✦ UNBOXING VIDEO
Always take a video of your unboxing in case of return or refund. No proof of unboxing = No return/refund.